What I am all about
Hi, I'm Pavol and I design software for living. Over the past years in IT industry I was working on the field of CX, UX design, problem analysis and concepting
Over the past 13 years in IT industry I was working on wide variety of digital projects heavily focusing on user centered digital initiatives, chasing my own personal goal to continuously provide better customer experience.
I was heavily involved in creating websites (corporate sites, e-shops, online ordering systems, etc.), web apps (health portal, interactive wizards, etc.) and mobile apps (driver behaviour, product finder, educational game for kids, etc.)
I conducted more than 80 full day usability studies >(in several countries) and had the chance to create personas as a result of user interviews. I see customer journey mapping as a crucial part of complex projects. I worked for small business and corporates as well while utilizing knowledge from international conferences and worldwide usability studies.
I create comprehensive documentation for various projects - concept documents. It heavily involves client consultancy and cross-team collaboration. It serves as a basis for all involved parties (designer, developer, agency, client, etc.) and ensures the project will be delivered as agreed at the beginning of the project (scope, design, functionalities, budget).
I'm a huge advocate of the end-user, while having in mind crucial business needs.
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