Pavol
VALLO

Digital Product Designer
UX Architect & Customer Experience Specialist

Intro

What I am all about

Hi, I'm Pavol and I design software for living. Over the past years in IT industry I was working on the field of CX, UX design, problem analysis and concepting

Over the past 13 years in IT industry I was working on wide variety of digital projects heavily focusing on user centered digital initiatives, chasing my own personal goal to continuously provide better customer experience.

I was heavily involved in creating websites (corporate sites, e-shops, online ordering systems, etc.), web apps (health portal, interactive wizards, etc.) and mobile apps (driver behaviour, product finder, educational game for kids, etc.)

I conducted more than 80 full day usability studies >(in several countries) and had the chance to create personas as a result of user interviews. I see customer journey mapping as a crucial part of complex projects. I worked for small business and corporates as well while utilizing knowledge from international conferences and worldwide usability studies.

I create comprehensive documentation for various projects - concept documents. It heavily involves client consultancy and cross-team collaboration. It serves as a basis for all involved parties (designer, developer, agency, client, etc.) and ensures the project will be delivered as agreed at the beginning of the project (scope, design, functionalities, budget).

I'm a huge advocate of the end-user, while having in mind crucial business needs.

What do I do on a daily basis?


Sketching & Wireframing
Interaction design & User interface design
Service Design & Customer experience
User research

Meet me at...

Let's hang out together

Dailyweb 2019

In this speech, we will focus on what makes a good user interface, how to create it and benefit from it.

UX:BP

I'm presenting about 3 best techniques for better product on UX meetup in Budapest, 14th of June, 2019

WOD 2018

It was an honour to start the World Usability Day with my opening presentation

Precious works

Just cherry picking

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Onlia Sense

Mobile app creation

Gamified mobile app for iOS and Android, monitoring the driver’s behaviour for a Canadian online insurance company. The users are rewarded (cashback) based on their driving skills.

Available only in Canada

Available on app store Available on google play
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Everifin

All-in-one banking service

The only digital platform you need to have – all your bank accounts in one place. Everifin is a multi-banking application focused on user experience. It offers a non-discriminative way to consume banking services independently from citizenship in the EU member state. Multiple services are offered through the app: multi-banking, e-bills, instant payments, credit score, crypto management

Currently in development

Everifin
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T-Mobile

Eshop & Self-service portal

eShop functionality with all possible T-Mobiles service offerings. There was a clickable prototype created first for extensive usability studies.

The new self-service solution for T-Mobile customers makes it possible to make all the services available via intuitive web-based interaction for wide range of visitors.

Local website

Everifin
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Nestlé – PCE

Personal Consumer Experience Initiative

PCE’s goal is to provide sophisticated customer experiences for Nestlé consumers. It starts with customer journey mapping, creating cross-device interaction patterns (mobile, tablet, notebook) in relevant touchpoints and adapting existing digital assets to modern customer needs (websites, online programmes, social media content, customer care channels) supported by marketing initiatives across multiple channels (creatives, adwords, facebook promotion, etc.)

Internal project, not available for public view

Nestle
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Wyeth Nutrition Science Center

Connectibng healthcare professionals

Ideation, wireframing and conception the global information exchange portal among healthcare professionals. The project is built as a centralized portal that allows rolling-out market specific instances easily and quickly.

Global website

Nestle

Contacts

Let's get in touch

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